Refund policy
Return and Refund Policy
At elmororo, we value customer satisfaction and offer a clear return process.
Return Period
Returns are accepted within 30 days of delivery.
Eligibility Criteria
- Items must be unused and in original condition
- Original packaging must be included
- Items must not be damaged
How to Return
Please contact us via email to request a return. Approved requests will receive further instructions.
Refunds
- Issued after inspection of returned items
- Processed back to the original payment method
Return Shipping
Return shipping costs are generally the responsibility of the customer unless the item is faulty.