Refund policy

Return and Refund Policy

At elmororo, we value customer satisfaction and offer a clear return process.

Return Period
Returns are accepted within 30 days of delivery.

Eligibility Criteria

  • Items must be unused and in original condition
  • Original packaging must be included
  • Items must not be damaged

How to Return
Please contact us via email to request a return. Approved requests will receive further instructions.

Refunds

  • Issued after inspection of returned items
  • Processed back to the original payment method

Return Shipping
Return shipping costs are generally the responsibility of the customer unless the item is faulty.